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6 Signs You Need a CRM System


Ever wondered if your team might be ready for a CRM system? CRM stands for Customer Relationship Management and empowers you to get organised, build and engage with your community in an authentic way, filter communication, strengthen your customer’s experience and much more.

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Most Popular Microsoft Dynamics CRM 2015 Shortcuts


Keyboard shortcuts are the easiest way to do things faster, especially in Microsoft Dynamics CRM 2015. In turn, even though we all know shortcuts are useful, few of us bother using them.

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What is Marketing Automation?


Marketing automation is a category of technology that allows companies to streamline, automate, and measure marketing tasks and workflows, so they can increase operational efficiency and grow revenue faster. Sounds amazing right?

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An Introduction to CRM


Customer Relationship Management, or CRM for short, is a strategy to improve how you manage relationships with customers and potential customers.

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8 Tips to Measure the Success of Your Email Marketing Campaigns


Hit send and your work as an email marketer is done. Wrong! It’s afterwards that the real work begins…

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Five Tips to Boost CRM User Adoption


For any CRM system to be considered a success it must meet the needs of the end user and in this post we’ve listed our top 5 recommendations for ensuring user acceptance.

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4 Tips for Writing Great Email Subject Lines


Just as writing great headlines can attract more readers to your story, a well written email subject line can increase the number of subscribers who will actually open your email messages. View our top tips!

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Microsoft Dynamics CRM Flows: Email Marketing Made Easy


Microsoft Dynamics CRM workflows are an amazing tool. They allow for simple, or complex automation of tasks within Dynamics CRM that can make an incredible difference to an organisation. Once they’re established, they will work away in the background, completing tasks whilst you concentrate your efforts on other things.

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Loyalty Programs: A Win-Win for Businesses and Customers?


It seems that everywhere you turn, businesses are offering you opportunities to join their loyalty programs. As we know from personal experience, the benefits of joining these programs often outweigh the negatives.

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Five Reasons to Choose Microsoft Dynamics CRM


Microsoft Dynamics is a highly flexible application that will fit your unique business requirements. It was a difficult choice, but view our five reasons you should choose Microsoft Dynamics as your CRM solution.

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